“Bilal was more upset today. I slowed things down, cleaned the water with him and gave him more time. His family shared that he had slept badly after a change in routine.”
Fast, person-specific care records
More Time to Care
Faster documentation. Clearer records. Human checked.
WellDash helps adult learning disability and dementia care teams capture what happened by voice or photo. It strips selected names and direct identifiers at capture, matches the moment to the person’s authorised support plan and prepares care cards for you to check and swipe.
Capture a care event…Water play · step 3Change from usualResponse · more timeSleep · contextFamily context
Current authorised support
Reduce pace, use the familiar clean-up sequence and offer processing time before the next prompt.
Reduce pace, use the familiar clean-up sequence and offer processing time before the next prompt.
Capture fasterVoice, typed notes or photos
Keep identity privateSelected identifiers scrubbed at capture
Match the planPerson-specific authorised support
Care worker confirmsCheck, change and swipe
Built around real care work
Less paperwork. More attention for people.
Care workers capture the moment once. Each authorised role can then see the information it needs without asking staff to rewrite the record.
I need the plan while I am supporting someone.
Speak naturally. See the relevant approved support. Confirm the record without translating the moment into forms.
For care workersI need to know how the plan is actually being lived.
See confirmed care moments against the relevant plan step, compare what was tried and review proposed changes while retaining clinical oversight.
For practitionersI need evidence without reconstructing the month.
The source record can support handover, review evidence, an owned action and a clear operational view.
For providersI need the person to remain visible inside the system.
Keep the person’s wishes and relevant context connected, with sharing shaped by their choices.
For people and familiesThe gaps behind the paperwork
The note is not the deepest problem.
The deeper gap is losing the path from what someone noticed, to what they did, to what happened next.
01
The moment-of-care gap
The relevant baseline, physical consideration or approved response is not available when support is being delivered.
02
The memory gap
What helped becomes prose or a message that the rest of the team cannot easily use.
03
The visibility gap
Plans, policies and evidence cannot show which approved guidance was active and what changed afterward.
04
The time gap
Managers and practitioners search, reconstruct and rewrite the same information after the moment has passed.
From capture to confirmed record
Say it. See it. Swipe it.
The care worker speaks or adds a photo, checks the prepared cards and decides what becomes the record.
Speak, type or add a photo
Use ordinary care language while the moment is still clear.
Remove selected identifiers
Selected names and direct identifiers are removed from supported voice and visual inputs before care-card processing.
Check the prepared cards
See the structured draft beside the current authorised support plan.
Keep human judgement
Change anything that is wrong, then swipe to confirm the record.
Keep evidence connected
Authorised people can review what happened without changing the plan automatically.
One care moment · useful next steps
Every view follows the care.
The same confirmed record can support frontline work, practitioner review, provider action, family participation and commissioner assurance. Each view follows the care; none replaces it.
Role-based views share one connected care record.
Proposals remain proposals until an authorised person approves them.
Permission and consent determine what each audience can see.
What you can explore today
Try the workflow. Then test it in real care.
The demonstration shows the role-based views. A defined pilot would connect capture, authorised-plan matching and worker confirmation.
Connected role views
See how one confirmed care record can serve care workers, practitioners, providers, families and commissioners using demonstration data.
Connect one care pathway
Test frontline capture, approved-plan retrieval, worker confirmation and governed evidence in a defined service workflow.
Expand under governance
Add relevant domains only where the person’s plan, professional oversight and evidence support them.
Regulatory direction · checked July 2026
Care records are becoming part of accountable care infrastructure.
We distinguish duties already in force from current guidance and proposals still under development.
Accurate, complete and up-to-date records
CQC Regulation 17 applies to paper and digital social care records.
Information standards now reach care IT suppliers
Data (Use and Access) Act powers came into force on 5 February 2026.
AI supports; humans decide
CQC expects oversight, transparency, safety, governance and accountability.
72-hour restrictive-practice reporting
Under further development for CQC-regulated mental-health hospitals only.
Transparent platform economics
Pay for the shared care platform. See Managed Services separately.
The platform connects plans, permissions, structured records and useful views for each role. External processing, secure storage and managed delivery remain visible rather than hidden inside the software subscription.
£7.50per supported person / monthManaged Services charged separately*
The care moment is the beginning
Capture it once. Keep the person in it. Let the evidence travel.
Explore the role-based product, prepare an organisation workspace or talk through a small pilot.